Shipping

We presently deliver to locations across the United States and Canada, including APO, FPO, and DPO addresses. Various shipping options are available based on the destination and the order's value. Please be aware that orders with a correct shipping address in the contiguous 48 states, placed by December 17th, are anticipated to arrive by December 24th.

We process and dispatch all ordered products within one working day. The entire shipping process may take up to five working days, excluding any delays from the carrier. You can monitor the status of your order by using the 'Track Order' link located at the bottom of each page or by clicking here. If your order hasn't arrived within the timeframe specified in your order confirmation email, please reach out to us, and we'll be happy to assist.

If you'd like to make changes to your order, please reach out to us before the item is shipped. Once the order has been dispatched, we won't be able to accommodate any modifications or cancellations. In such cases, you can request a return after receiving the product. We apologize for any inconvenience this may cause.

RETURN & EXCHANGES

Use this text to answer questions in as much detail as possible for your customers.

Initiate your return or exchange online to receive detailed instructions and a shipping label for packaging and sending back your items. Upon the carrier scanning your package, your refund or exchange will be promptly processed. Please note that returns processed by mail will incur a $5.00 processing fee, which will be deducted from your refund.

WEBSITE

Absolutely! Our online store is constructed using the Shopify platform. Shopify ranks as the top choice for e-commerce hosting, providing top-tier security to ensure your shopping experience is secure and worry-free.

We might request email address verification during the account creation process. This step is taken to safeguard your information, ensuring that the individual providing the email address is indeed you.

Upon receiving the verification email, simply follow the provided link back to our site. Should you have any inquiries, feel free to reach out to us.

We sincerely apologize for any inconvenience you may be facing or errors encountered while navigating our site. Our aim is to ensure a smooth online shopping experience for our users.

If the site is loading slowly, you're unable to add items to your cart, or you're encountering error messages, we suggest a few troubleshooting steps. Firstly, ensure that your internet browser is updated; an outdated browser may not support all features of our site. Additionally, close your browser window entirely, reopen it, and attempt to use the site again.

If you continue to experience issues adding items to your cart, the product may have recently gone out of stock. Refresh your browser to check if the desired size and color now appear in light gray, indicating they are out of stock.

If you've tried the above steps and still face challenges using our site, kindly utilize the Contact Us form. Our customer service team will promptly reach out via email. To facilitate a speedy resolution, please provide a detailed description of the issue, including any error messages, the site section where the problem occurs, and your intended action on the site.

PRODUCTS

All our products are crafted from 100% cotton. The specific fabric compositions for different items are detailed below:

  • Mafaka boxers: 100% woven cotton
  • Mafaka t-shirts: 100% Enzyme Washed Soft Cotton (Enzyme washing is a laundering process that utilizes enzymes to soften and finish fabric. It's recognized as a more sustainable method compared to stone washing or acid washing due to its increased water efficiency.)

All our products are crafted and sized with men in consideration. While we don't have immediate plans for women's products, it's something we're open to exploring in the future. Ultimately, our items are designed to be comfortable for anyone who chooses to wear them. We've noticed some of our female customers enjoy our Mafaka T-shirts and Boxers as loungewear or pajamas. Feel free to rock what makes you comfortable!

All our products are sold individually.